Unable to allocate payments/useless call centre
<p>Your service is absolutely shocking and the call centre useless! You are unable to allocate my payments for months and keep cutting services. ********** and ********** simply just ignore all emails. Previous proof of payments were sent and took your finance dept 3 weeks to allocate payments. No one bothers calling back or reverting back with feedback. Wait for the services to be cut, because the stupid customer will call again. Your call centre gives out incorrect contact details and are ***********. I will cancel after 15 years if this is not sorted out by tomorrow morning. I've had it with your pathetic service which is costing R844 per month, every month! Shocking shocking. I despise your corporate arrogance!</p>
Dear Lourens Mocke
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Lourens Mocke
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
I don't think you understand the frustration. My services have been cut for the second time since supplying the pop! I told this was going to happen, but no you chose to believe in your efficient finance processes. Please cancel mu dstv and make sure to refund me the subscriptions for which I have provided pop. I've had enough of dstv's incompetence!!!!!!
I don't think you understand the frustration. My services have been cut for the second time since supplying the pop! I told this was going to happen, but no you chose to believe in your efficient finance processes. Please cancel mu dstv and make sure to refund me the subscriptions for which I have provided pop. I've had enough of dstv's incompetence!!!!!!
These payments have still not been allocated. Its been 16 days!!!! And in the mean time you keep cutting my services every few days!!!! I am so frustrated with your horrible and utter useless company. You cannot treat your customers like ****! I have been a loyal customer for 15 years and this is how you treat me. In August, you took 6 weeks to find the payments. You are useless and I so wish there was an alternative to you. Your customer service is more useless than thosenof municipal service queries centres. I would rather now live without dstv than dealing with this mess. Your comapny is a mess! You are the worst service industry I have come across.
These payments have still not been allocated. Its been 16 days!!!! And in the mean time you keep cutting my services every few days!!!! I am so frustrated with your horrible and utter useless company. You cannot treat your customers like ****! I have been a loyal customer for 15 years and this is how you treat me. In August, you took 6 weeks to find the payments. You are useless and I so wish there was an alternative to you. Your customer service is more useless than thosenof municipal service queries centres. I would rather now live without dstv than dealing with this mess. Your comapny is a mess! You are the worst service industry I have come across.