TN
Tarryn N
1 reviews | Active since Apr 2022
01 Apr 2022, 13:55
Unable To Allocate Payment
I purchased the premium streaming package on the DSTV website and R699 was deducted from my bank account. According to DSTV there is no package or payment linked to my account. They refuse to accept a bank statement to serve as proof of payment. How do you provide a proof of payment for a online transaction, it is the same as asking for a proof of payment for your grocery shopping!!
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Replies (2)TN
Tarryn N's updateReviewer Update
03 Apr 2022, 10:33Good day DSTV team,
So my service was active and deactivated twice already. Its been an endless battle trying to allocate a payment!
Please may I request a refund because it does not seem you want business
So my service was active and deactivated twice already. Its been an endless battle trying to allocate a payment!
Please may I request a refund because it does not seem you want business
TN
Tarryn N's update03 Apr 2022, 10:33
Reviewer Update
Good day DSTV team,
So my service was active and deactivated twice already. Its been an endless battle trying to allocate a payment!
Please may I request a refund because it does not seem you want business
So my service was active and deactivated twice already. Its been an endless battle trying to allocate a payment!
Please may I request a refund because it does not seem you want business
TN
Tarryn N's updateReviewer Update
01 May 2022, 14:37Good day DSTV team,
The payment process seems to be an issue.
I purchased the R699 premium streaming package on 28th March but my balance is reflecting an amount of R979. The consultant on the live chat states that the package was not allocated to my account. Please explain!
The payment process seems to be an issue.
I purchased the R699 premium streaming package on 28th March but my balance is reflecting an amount of R979. The consultant on the live chat states that the package was not allocated to my account. Please explain!
TN
Tarryn N's update01 May 2022, 14:37
Reviewer Update
Good day DSTV team,
The payment process seems to be an issue.
I purchased the R699 premium streaming package on 28th March but my balance is reflecting an amount of R979. The consultant on the live chat states that the package was not allocated to my account. Please explain!
The payment process seems to be an issue.
I purchased the R699 premium streaming package on 28th March but my balance is reflecting an amount of R979. The consultant on the live chat states that the package was not allocated to my account. Please explain!