SM
Slindile M

1 reviews | Active since May 2017

20 May 2017, 08:24

un allocated funds

<p> </p> <p>I made a payment on the 02 /05/2017 via eft and my funds have not been allocated to my account. </p> <p> </p> <p>The issue at hand is that I have to call dstv every day for my services to be re connected. .and Im being told the same story over and over again that they will forward my proof of payment to the billing department</p> <p>it cost money to call dstv</p> <p>please assist</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 May 2017, 08:59
Official

Dear Slindile

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply20 May 2017, 14:57
Official

Good day Ms Magubane

On behalf of DStv, kindly accept my apology for your inconvenience.

I'm pleased to inform you that your service is now active and the reconnection fees charged have been reversed. Currently, your account reflects a credit balance of R23.08.

Thank you for your invaluable support and please do contact us if you any queries.

Kind regards

Dinah

Best regards,