Un acceptable service

A lot happend <br> I walked in to vangate dstv multi choice as a brand new custome who has just finished install my dish and de coder ! <br> Was told by installer and confirmed that over the phone with multi choice to go in to my nearest branch and open my new account ,made my way to multi choice vangate mall <br> Was not greated well <br> Spoke to a man call quinton who told me that my decoder is broken as it is second hand and was not going to allow me to set up my account ! Due to Chanel 2 and 3 not getting signal ! <br> And refused to set up an account <br> Left the place , called my installer tolde that he should be able to set it up as the Chanel 2and 3 is for recoding <br> Went back to vangate mall multi choice !! Was not greated kindly <br> Went to another lady <br> She refused to smile , and give me her name as I asked her 3 times ! She also said that multi choice policy is not to give names ! <br> She refused to give her name <br> At the same time mr Quainton said that I was here don't help him <br> They did not try or attempt to help me as a new customer <br> Left and asked my installer to meet me at the mall as I need to clearly understand what is happening <br> Quinton was rude and un helpful and told us even if we