Ultra package deal - totally misleading

I was contacted in November when my two year contract expired and offered an Ultra package deal. I was under the impression that by signing a two year contract it would include Netflix, Showmax, Disney as well as installation. When I tried to give my Explorer decoder away I was told I owed R199 for Netflix as it was not included in my package. I paid this amount and changed ownership of my decoder. I told DSTV in Wynberg Cape Town that I was not prepared to pay R999,00 per month for two years and an extra R199 for Netflix and asked them to cancel Netflix. I was told that if I or one of my grandchildren pressed the Netflix button on my remote by mistake I would immediately be charged R199,00. This is unacceptable as I never signed or agreed to paying an additional amount for Netflix or Disney. Surely if you are being charged extra there must be some way of agreeing to this extra charge? The Ultra decoder I was given has already had to be changed as it didn't work and the new one keeps losing signal due to bad weather. I was told I could get a copy of my telephone conversation if I could tell them exactly when DSTV made me the offer. Unfortunately I can't find it on my cell phone. Thoroughly fed up that I was taken in by a very misleading sales pitch.