lX
londiwe X

1 reviews | Active since Jul 2023

05 Aug 2024, 09:51

*****ulent Insurance

My customer number ***8, my services are suspended due to *****ulent claims that I have taken an insurance , of which I have never done that , further more a consultant by the name Snethemba Mabaso who attended to the call, could not proof that I had signed anywhere or even provided me with a call recording of which she was alluding to

this all shows a violation of POPIA act as I did not even give authority or consent to DSTV forwarding my details or using them for promotional context within their extended services or clients as she (Snethemba Mabaso) alluded to

In this moment my kids are unable to view or be entertained by what I have paid for the month of August which I acknowledge only a short payment of R9 them the *****ulent insurance billed on my subscription,

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Aug 2024, 09:54
Official
Hi londiwe xaba, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team