SM
Sibongile M

1 reviews | Active since Nov 2022

05 Sept 2024, 18:00

*****ulent dstv insurance billing

M so disappointed with the dstv that I was billed for an insurance subscription that I didn't apply for from April to date, now m on debt that they created for me.

The problem is I have to call the insurance department that is not even picking. Now my service has been cut , and no one to help.

Tried several times to call the insurance department with failure and m using my airtime. M really not happy .m their longtime client why r they doing this to me . To create money using my name for dstv. M really not happy.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2024, 18:04
Official
Hi Sibongile, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
SM
Sibongile M's update05 Sept 2024, 18:34
Reviewer Update
Thanks so much for your help m looking forward to them s****ping off all this insurance billing from April 2024 till to date so that my service can be reconnected.