1 reviews | Active since Feb 2024
*****ulent/***** DSTV
I took out a contract with dstv internet router in February 2023 , it was working fine untill the 15th of February 2024 after I made my monthly payment. They disconnected the router, failed to load the monthly data. I've made various calls, sent various emails and various requests for them to call me back. In Thier email they say the data was loaded on the 15/2/2024 It got depleted. When I ask how can I use data of a router that is disconnected they don't respond. My requests for them to call me back have also not been honoured, instead I'm told they called me and I did not answer. When I ask when since idid not have any missed calls, I was laughed at and the call was dropped. I took the router to walk in centre and I was told it's active from Thier end whereas in my side it's disconnected. Dstv multichoice is the worst company ever and I will not pay for something that I do not use. You can blacklist meall you want. I'll gladly drag your sorry ass of a company to court for breaching a contract and still telling lies.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
