US
Ursula S
1 reviews | Active since Dec 2012
03 Apr 2023, 08:40
*****ulent debit
I signed up for one month to try the DStv app. I paid R699.00 with my credit card. I was planning to renew for another month, but found that my credit card has been debited with R2097.00!!! (WITHOUT MY PERMISSION). How do you justify that kind of amount? When I log in to my account it shows that I owe R1398.00 for R699 x 2. Why am I being charged so much and for what. I intend to contact my bank and report this *****.
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DStv (MultiChoice)'s replyOfficial
03 Apr 2023, 09:14Hi Ursula,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Apr 2023, 09:14
Official
Hi Ursula,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,