RB
Robert B

1 reviews | Active since Jun 2022

21 Nov 2023, 14:16

*****ulent activity and taking a chance to bill double

Not a great experience, I was billed double a few times for an extra decoder. Who knows where that came from as I only have 1 decoder in 1 location. I contacted the call centre and was told that it will be refereed to management and i will receive a response in 14 days, no response and no refund. I'm not surprised after reading some of the other comments. I think its time to leave DSTV in the past.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Nov 2023, 14:20
Official
Hi Robert, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team