Uknown R95 DSTV Explorer Access Fee

A while ago I was called by the sales person from DSTV and I was being offered an upgrade of my decoder which has been working so fine to a new state of the art Explorer. My concern has been is this new upgrade will it change my subscription and the answer was no, it will just give you more functions and clearer picture which sounded good.

My problem is with all conversation we had no one has ever mention about the R95 of access fee will be added to my monthly subscription being cash paying client I always pay in advance for couple months now lately I have been paying some amount that do not add up to my expectations. To make things worse my DSTV is suspended and that why I wanted to know can my money get depleted so quick that when I was told there is access fee of R95.00 which is taken from the you every month.

R95 is not much but why I was not told that there will be an increase, if I was told that I would have not agreed to the deal and make things worse there was no communications or phone call alerting me of the change on my subscription. I feel like i have been ********** without my consent.

Please DSTV tell us if you are going to charge for your improvement do not just assume will be happy to pay for something that we thought is normal improvement and it can only be accessed through new decoder hence we purchase the new decoder.

Please come and take your Decoder and put my old back as it has been working just fine.