Uattende complain for more tha 2 months

I cannot believe how i am being treated. Its now been two montgs without watching dstv in my house. My so called explora account amount has now risen to R2889. I have now handed the matter to Legalwise team to help me deal witg this. I called customer service milion times and what i was told is my matter has been escalated i must wait. Until today m stil waiting to be called. This is frustrating and disgusting at the same time. But i know for sure the legal team will handle this.