U only call when u see my complaint on Hello Peter

So I have logged numerous complaints on Hello Peter, this is unfortunately the only way for someone at Multichoice to call me regarding my queries.<br> <br> So I was emailed a letter of apology, this letter means diddly squat to me. Listen to my calls to your customer care, read my emails to the ladies I sent it to, Tebogo, Naledi and Patricia. Was there an investigation into the erratic amounts of my monthly debit orders for the last 36 months up to and incl December 2015?<br> <br> Why do you have customer care staff working in your company who do not respond to my emails? Why are they getting paid? Do you have an IT department, did they investigate my account and who has been **********ly changing my debit order amounts?<br> <br> And you do not have a 24 hour turnaround time according to your automated email response, it is 7 working days.<br> <br> CHANGE IT!!!