MM
Malebo M
1 reviews | Active since May 2020
27 May 2020, 15:18
****ty Showmax Experience
I am paying for a showmax subscription that I am unable to enjoy and need it cancelled with immediate effect, I have called your call centre unsuccessfully on numerous occasions in this regard - I feel like you guys take it for granted that you have monopoly over south africans when it comes to TV variety, it is *****ing to take something from a person without affording them the service
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
27 May 2020, 15:29Hi Malebo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 May 2020, 15:29
Official
Hi Malebo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 May 2020, 20:24Hi Malebo M,
Kindly accept our apology about your Showmax experience.
We have removed the old email from your account and added ***. Should you need help on your Showmax account, please email *** with a screen short of the error.
Kind regards,
DStv: Hello Peter Team
Kindly accept our apology about your Showmax experience.
We have removed the old email from your account and added ***. Should you need help on your Showmax account, please email *** with a screen short of the error.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 May 2020, 20:24
Official
Hi Malebo M,
Kindly accept our apology about your Showmax experience.
We have removed the old email from your account and added ***. Should you need help on your Showmax account, please email *** with a screen short of the error.
Kind regards,
DStv: Hello Peter Team
Kindly accept our apology about your Showmax experience.
We have removed the old email from your account and added ***. Should you need help on your Showmax account, please email *** with a screen short of the error.
Kind regards,
DStv: Hello Peter Team
Best regards,
MM
Malebo M's updateReviewer Update
27 May 2020, 20:37Dear Multichoice
I would like to express my gratitude to Cynthia for resolving my issue and displaying empathy towards me, i appreciate how consummate of a professional she was, calling me from 7:53 pm tonight and kept calling until i could access the App from my phone and enjoy the entertainment i have so been missing.
If you can please reward her with an afternoon off for going beyond the call of duty late at night.... she's an absolute star.
Best Regards
Malebo
I would like to express my gratitude to Cynthia for resolving my issue and displaying empathy towards me, i appreciate how consummate of a professional she was, calling me from 7:53 pm tonight and kept calling until i could access the App from my phone and enjoy the entertainment i have so been missing.
If you can please reward her with an afternoon off for going beyond the call of duty late at night.... she's an absolute star.
Best Regards
Malebo
MM
Malebo M's update27 May 2020, 20:37
Reviewer Update
Dear Multichoice
I would like to express my gratitude to Cynthia for resolving my issue and displaying empathy towards me, i appreciate how consummate of a professional she was, calling me from 7:53 pm tonight and kept calling until i could access the App from my phone and enjoy the entertainment i have so been missing.
If you can please reward her with an afternoon off for going beyond the call of duty late at night.... she's an absolute star.
Best Regards
Malebo
I would like to express my gratitude to Cynthia for resolving my issue and displaying empathy towards me, i appreciate how consummate of a professional she was, calling me from 7:53 pm tonight and kept calling until i could access the App from my phone and enjoy the entertainment i have so been missing.
If you can please reward her with an afternoon off for going beyond the call of duty late at night.... she's an absolute star.
Best Regards
Malebo