MN
Mandla N

1 reviews | Active since Mar 2012

06 Jan 2022, 18:01

****ty services and billing

Good day, im totally disgusted with dstv services,on the 28June 2020 you sent Technicians to install the explora ultra and then my problems started that day of losing signal now and then.I had an explora before the upgrade to ultra and other decoders before in the past 15 years never had that kind of a problem.November that thing stopped working completely.I hqve reported it so many times no one is helping me and your billing it must said its *** how can a price lock of R589 get to R814 for december andbi just checked my next month payment is R817.00.can someone explain this nonsense

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2022, 19:52
Official
Hi   Mandla Nkosi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,

MN
Mandla N's update10 Jan 2022, 12:18
Reviewer Update
Good day
This is a follow up on the above mentioned matter no contact or explanation has been made.