****ty Service from DSTV for 2 consecutive months

I have had the most disgusting irritatative and appaling service from multi choice for thenpast 2 months.

I have been a loyal customer since 2016 without fail but lately it's just a huge waste of money to be paying for this service. Last month my bill was on R1090 because I was supposedly upgraded to premium package without my knowledge nor notification. Only got aware of this when paying month end and I had to go from pillar to post to get that sorted after 3 days being disconnected meanwhile I had paid for my full monthly compact subscription I had to call in and hold for 3 days without any help even though it was their issue but I was still inconvenienced with no services and no communication at all from their side eventually it got sorted after 3 full days having to call in daily and do follow ups.

This month AGAIN my bill was on R649 even though I'm on compact subscription no one knows what the extra amount brought forward is for. I paid R479 for my services however yet again I got cut off on the 6th with an excuse of an outstanding balance which now had surprisingly increased to R195 yet again no one can assist because the relevant department has not authorised it to be credited.

This is the worst ****TY service EVER and I would not recommend this company to anyone going forward can't wait for month end so I cancel this stupid subscription and get something better I can be inconvenienced every month for the same switch that I have paid for and no one takes accountability of anything instead u have to call in yourself for days on end to query something you have already paid for.