1 reviews | Active since Mar 2017

07 Apr 2017, 19:37

****ty Service as Always!!!!!!

<p>Once again DSTV switched my Services off because off some glitch that reversed the last 2 months of my payments to Who knows where as I pay via EFT because you can't chance debit orders because off double debits (obviously someone *****ing) . You always request to speak to manager but no they are just TOO important to speak to us "ordinary" customers. Then you get someone pretending to be a supervisor but then forget that everything is recorded and then her and her cronies un the back laugh and Joke and waste more of our hard earned money trying to fix their *****ups. I want my account fixed and asap!!! I am sick and tired of DSTV wasting my money trying to get ahold of them, talking nice doesn't work, saying please and thank you doesn't work and as soon as you start swearing you are apparently being vulgar because they are openly *****ing your money now you shouldn't get upset over that.</p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Apr 2017, 08:12
Official

Dear Esmarie Cloete

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2017, 19:51
Official

Good day Esmarie Cloete

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.

Our records indicate that you have been assisted by our consultants and that the billing your account rectified and adjusted it accordingly.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

's update12 Apr 2017, 06:37
Reviewer Update

ow thank you for the empty apology. As once again my services was switched of this morning when I woke up. Can nobody in your company do their jobs right?