Two months without DSTV, 67 phone calls made!!!

My DSTV was cut off after Multichoice sold me an explora. Initially it was only the BoxOffice that would not work, but then the whole thing stopped working. I battled for two months to get it fixed. I made a total of 67 calls to the call center. Everybody agreed there was a problem with their system, but they could not help me and \escalated"my calls on about ten occasions. On the other occasions they just put me on hold"