TK
Teboho K
1 reviews | Active since Jun 2013
26 May 2020, 11:33
Two months down the line, query not solved
In March 2020, I lodged a complain with DSTV regarding their ******* debiting of my account for service that I never sign up for. More than 2 months down the line DSTV hasn't responded, all I get is that we are still investigating. No update and nothing. Even when one goes on a public platform like HelloPeter. DSTV is been dishonest with theire update.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 May 2020, 11:52Hi Teboho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 May 2020, 11:52
Official
Hi Teboho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
TK
Teboho K's updateReviewer Update
26 May 2020, 16:09When do you intend contacting me?
TK
Teboho K's update26 May 2020, 16:09
Reviewer Update
When do you intend contacting me?
DStv (MultiChoice)'s replyOfficial
26 May 2020, 17:39Hi Teboho,
Kindly note that as per our telephone conversation, I will give you feedback with 24 hours regrading an investigation of your Showamx account.
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, I will give you feedback with 24 hours regrading an investigation of your Showamx account.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 May 2020, 17:39
Official
Hi Teboho,
Kindly note that as per our telephone conversation, I will give you feedback with 24 hours regrading an investigation of your Showamx account.
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, I will give you feedback with 24 hours regrading an investigation of your Showamx account.
Kind Regards,
DStv: Hello Peter Team
Best regards,