MN
Makhosonke N
1 reviews | Active since Sept 2015
13 Feb 2024, 08:34
Two DSTV routers
Good day
Thank you for the clarity on my account and sorting out the channels.
In regards to the internet, the 400GB internet is still pulling of from the old router, the new one fails to connect when i login the portal 192.168.0.1 and click on connect.
I have removed the sim from the new router and inserted it in my phone, I did receive the MTN sms. Placed back the sim in the new router but internet connection fails.
Please see router details below. Maybe there is a technical configuration that needs to be done on the back end to disable the old router?
New router (appears on my profile) IMEI: *** SIM: ***
Old router IMEI: *** SIM: ***
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Feb 2024, 08:37Hi Makhosonke,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Feb 2024, 08:37
Official
Hi Makhosonke,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,