NM
Nhlanhla M
1 reviews | Active since Oct 2020
16 May 2022, 16:16
Twice failed by DSTV
I paid my bill on Saturday still no reconnection. I called 3 consultants emailed 2 proofs of payments still in those three consultants none of them assisted me this is the second time DSTV failed me. 3 days have passed 3 calls 2 emails no assistance what kind of company are you guys running ? Wuuh your about to lose me if you don't improve your services I pay I don't watch for free to receive this backwards service.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
16 May 2022, 16:51Hi Nhlanhla ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 May 2022, 16:51
Official
Hi Nhlanhla ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
NM
Nhlanhla M's updateReviewer Update
16 May 2022, 18:23Please be swift I lost two days of my money yet I paid
NM
Nhlanhla M's update16 May 2022, 18:23
Reviewer Update
Please be swift I lost two days of my money yet I paid
DStv (MultiChoice)'s replyOfficial
17 May 2022, 16:59Hi Nhlanhla,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Our records show that your services have been reconnected.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Our records show that your services have been reconnected.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 May 2022, 16:59
Official
Hi Nhlanhla,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Our records show that your services have been reconnected.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Our records show that your services have been reconnected.
Kind regards,
DStv: Hello Peter Team
Best regards,