TV Multiple Subscriptions

Kindly take note of all your digital TV subscriptions. I was notified via sms that I should rate the service of being reconnected yet I've never instructed DSTV to reconnect me to any product linked to their decoder accounts. I was called after lodging a complaint on the same day. The consultant said that not only I have reconnected my decoder but also activated DSTV live streaming which I've got no knowledge of. I'm still awaiting their response after escalation of the matter to their ***** and *******ion department. South Africans be vigilant. It could be ****mers or these companies trying to maximize their profits.