turn around time for refund is too long..rediculou

hi <br> <br> just spoke to Excellent regarding my due refund of R210.39<br> <br> i was told i need to wait for 40 days + to receive my refund <br> <br> whats upsetting is the fact that they are so quick to disconnect when they do not receive premiums but customers wait for over a month to get their due refund<br> <br> i feel for a multi million rand company its ridiculous to wait so long to get refunded such a small amount of money <br> <br> i fail to understand <br> <br> no one is willing to assist me and its rather urgent <br>