PR
Pieter R

1 reviews | Active since Dec 2009

19 Jun 2024, 22:15

Trying to reconnect a DSTV service you disconnected previously? Good luck!

Trying to reconnect a DSTV service disconnected previously? Good luck! I spent more than an hour tonight on their chat service with an agent to reconnect my streaming service and eventually she disappeared, after admitting she could not help me. I understand why their subscription numbers keep dwindling. Hoping Canal+ or somebody buys them and fixes the business. They need a serious make-over.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jun 2024, 22:24
Official
Hi  Pieter , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 



Kind regards DStv: Hello Peter Team 
PR
Pieter R's update20 Jun 2024, 22:05
Reviewer Update
Thanks, HP for mobilising the service provider. Why do they only respond, once nudged by a watchdog? Problem solved.