1 reviews | Active since Oct 2011
Trying to obtain a settlement amount since 17 August
<p>I have been trying to obtain a settlement amoun t on my contract since 17 August. Everyone I have spoken to has escalated this because the system is off and 3 different people have promised to get back to me. I have filled in 3 surveys and each time I have stated that my problem is still not resolved....yet nothing is happening? How is a system off for more than 2 weeks???? </p>
Dear Nadine
We are looking into your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Nadine
We are looking into your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Miss NL Claassens
As per our telephonic conversation, we apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Explora Payment Plan department to give you a call back directly with regards to your settlement amount e-mail.
Regards
Nesta
Dear Miss NL Claassens
As per our telephonic conversation, we apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Explora Payment Plan department to give you a call back directly with regards to your settlement amount e-mail.
Regards
Nesta
I received a call on the 2nd of September and nothing after this...this query seems to be going the same way the others did.
Maybe a stop order on my acount will get me SOME form of response
I received a call on the 2nd of September and nothing after this...this query seems to be going the same way the others did.
Maybe a stop order on my acount will get me SOME form of response