TM
Tumelo M
1 reviews | Active since Jul 2013
04 Sept 2015, 10:52
TRYING TO DOWNGRADE FOR THREE MONTHS
DSTV multichoice , have been billing me R900 every month, Every month I ask them to download to Extra, every month they say its done, yet they keep billing me and playing the wrong package , <br> can someone please sort this nonsense out<br> its been dragging for so long <br> consumer protection is next,,,I cannot deal the reference call for the last girl was reference ***<br> Palesa Makgobola<br> I this the money must come out of her salary
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 11:50Hello makgotlat,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 11:50
Official
Hello makgotlat,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team