1 reviews | Active since Jun 2016
Try to CANCEL Price Lock Plan after 24 Months
<p>Price Lock Plan finished in February 2017, during this month of February I cancelled my DSTV as I do not want DSTV anymore..... I was told that my service is cancelled..... I cancelled the debit order aswell.</p> <p>Then in April started getting calls and SMS's that this service is not cancelled, phoned again in April......</p> <p>Promised that it is cancelled.... So it goes on..... Now again I start getting calls from their collections agency, still owing them money, and serice still not cancelled.</p> <p>Apparently as of today(after another two days on the phone) now my serive is cancelled, well let's see.....</p> <p>NOW>>>> There is no record according to them that I phoned in February, very convenietly for them only from April onwards..... Now they want to charge me beacause someone did not update the system in Feb when I first phoned????</p> <p> </p>
Dear Ewald
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Ewald
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
