Try getting off this sinking ship. Once the have you on debit order they will bleed you dry.

Tried twice to cancel our subscription, in both cases with "assistance" from the chat line. Most recent experience was that I can expect a whatsapp as confirmation of this half hour exercise in extreme patience waiting for intolerably long responses from the agent. When advised of Whatsapp notification I was suspicious & demanded a reference #. Agent cut off at that point. Of course we still await the promised Whatsapp.

The fact is DSTV are month on month cutting out the better channels BBC Brit & E-Movies being examples yet charging ever increasing prices for the so called "premium" service. Believe me you are being thoroughly, and comprehensively ********** by Multichoice. This is confirmed by the recent staff cuts based on declining subscriptions. So no wonder they are "stringing clients along" when they want out. Highly unprofessional & ********* policy from a company that is hemorrhaging and desperate to bleed their existing clients dry. Maybe DSTV would be well advised to stop cutting out the good stuff, & spend less time blowing the wind up their own sails (self advertising). I'm tired of your pathetic games, I will succeed in getting your claws out of my account, and when I do good riddance.