Treating customers unfairly

I don't think Multi choice deserves even one star. This is plain day light *******. I just want to take this further. The agent have no knowledge about what's going on, on the accounts. They keep giving figures then the next will say a different figure. Oh the sales agents *****sters honestly. They are have no honesty at all. They put function I never agreed on to top up the Payment I never agreed to it.

I am so frustrated the service centre said she call me to reverse the amounts.. which was not done I spoke to a Princess Mosia on chat who said is escalating the matter to the team leader. Which team leader I was awaiting call she calls at past 1. I'm in church as I run out. Call drops and never calls again.

I am sick and tired with the package. May someone tell me. Where do I send an email to the ombudsman please. This need to be attended to. We are unfairly treated, conned, and over billed.

Now I have to go from Soweto to Randburg with my own transport. So much inconvenience.

We need to deal with multi choice. This is not on.