RW
Ramonica W
1 reviews | Active since Jan 2022
29 Jul 2024, 13:11
Treating clients unfairly
Multichoice has upgraded Showmax since February 2024, since the upgrade I am unable to stream Showmax on my Television set. They simply tell me to buy or upgrade to a new DSTV Ultra on my expense. I have explained that this upgrade should not be at my expense, since my current decoder is in working order.
I want to be placed back into the position I was before the upgrade from DSTV. They did not consider their clients inconvenience in this change.
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DStv (MultiChoice)'s replyOfficial
29 Jul 2024, 13:13Hi Ramonica,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Jul 2024, 13:13
Official
Hi Ramonica,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team