CP
Christelle P
1 reviews | Active since Mar 2016
22 Mar 2016, 19:05
Transfered 6 times and after 15 min hanged up
Very disappointed in DSTV Call Centre. Very unprofessional. Was transferred 6 times and still nobody knows how to solve my problem. (DSTV Desktop Player Installation) Call made to the Call Centre at 18:28 and after 15min just could not hold on any longer. The last person I was holding on for was the manager.
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Mar 2016, 12:17Hello christelle@,
We're sorry to hear of the disappointment and of the level of service you have experienced in calling our call centre. Our intention is certainly not to provide a sub-standard service to our customers, our focus is to provide best customer service at all times.
Kindly find this : link http://now.dstv.com/DesktopPlayer click on Live Chat tab next to the Desktop Player tab, you will be able to chat with our dedicated team that will help with your DStv Desktop Player installation problem.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment and of the level of service you have experienced in calling our call centre. Our intention is certainly not to provide a sub-standard service to our customers, our focus is to provide best customer service at all times.
Kindly find this : link http://now.dstv.com/DesktopPlayer click on Live Chat tab next to the Desktop Player tab, you will be able to chat with our dedicated team that will help with your DStv Desktop Player installation problem.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply25 Mar 2016, 12:17
Official
Hello christelle@,
We're sorry to hear of the disappointment and of the level of service you have experienced in calling our call centre. Our intention is certainly not to provide a sub-standard service to our customers, our focus is to provide best customer service at all times.
Kindly find this : link http://now.dstv.com/DesktopPlayer click on Live Chat tab next to the Desktop Player tab, you will be able to chat with our dedicated team that will help with your DStv Desktop Player installation problem.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment and of the level of service you have experienced in calling our call centre. Our intention is certainly not to provide a sub-standard service to our customers, our focus is to provide best customer service at all times.
Kindly find this : link http://now.dstv.com/DesktopPlayer click on Live Chat tab next to the Desktop Player tab, you will be able to chat with our dedicated team that will help with your DStv Desktop Player installation problem.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna