Transfer of ownership for DSTV WALKA ***

<p>Again I am left with no option but to take my frustration to Hello Peter, at least the last time I mananage to get my problems resovled, I am sitting iwth a huge problem, I was given a DSTV WALKA 7, I called in to find out how to transfer it from my uncle's name to mine, I was told that I need to get the forms that was sent to me completed, this requires a signature from the previous own (my Uncle) and also include some sort of identification, this was done and I mailed everything through ********** on: 13 May at 12:37, I then received a call from a Regan or confirming that the he is unable t activate the DSTV Wlaka cause they experiencing system errors, therefore he could not complete it, I askedhim if the change of ownership has been doen, he say yes, it is just to activate on my name, he said that he would give me a call first thing today to complete, at about at 12:06 I called and spoke to Baleka, she sure sounded like she did not know what she was doing, she insisted that she can't do anything and that she can't pick up my details or use the reference number as the system is not giving an information back, she said that I must call back in 30 minutes, I called at 13: 14, suprisingly this time, my details were found on both my id numebr and the reference number, I spoke to Presilla Ndlovu, she informed me that the change of ownership was not done, I told her that I was called to be informed that it was done, and now hse is telling me something else, I had to force the details for Regan out of her, caus Multichoice decided that they not allowed to give out name, but she gave it in the end, she said that se wil take the matter further as she can't pick up Regan on the email, I asked her to give me a number to call to get it sorted, well, there is no way of doing that, she gave me the numebrer ********** 00 to call and ask for the change of ownership department, well this number is just ringing, nice way to get out of it, I am not happy at all, I have to wait for someone to call me, they then call with excuses promissing that they will call back and never do, how do I get this matter resolved and the change to get done, can somoene please help urgtently, the service at DSTV is getting worse by the day.</p> <p>my reference number is: ********** , the whole team that I spoke to and that called me were usesless, I also have to add that it was confirmed by Presilla that the documents were recveived and is on the system.</p> <p> </p> <p>Regards</p> <p>Travor</p>