GF
Giovanni F

1 reviews | Active since Mar 2009

29 Jul 2020, 14:03

Transfer of ownership

********** customer service I experienced with a call centre agent.No communication s****s at all.I am trying to complete a change of ownership on my deceased mother`s DSTV acc. I send two days ago a email to *** but no feedback yet?I thought by contacting the call centre I might get help but goodness was I wrong.I need to know how far is the process?????

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jul 2020, 14:40
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
GF
Giovanni F's update30 Jul 2020, 13:39
Reviewer Update
Thank you so much to Cynthia who resolved my query.She is really a star and managed to sort out my issue in no time!!!!