Transfer my my Disney plus subscription to a new phone number

Very disappointed in dstv you offer Disney plus but now I've lost my number which the account is on and calls use to transfer the subscription to my new number and no one can assist me no one has answers ask to speak to a manager your brilliant agents drop the call I've wasted so much airtime calling use to fix my Disney plus subscription and use have no answers for me so now I'm paying for a service I can't even watch use offer Disney plus but can't even fix my issue all use can say we escalating the issue but use not getting back to me