eS
everything S
1 reviews | Active since Jun 2024
27 Jun 2024, 12:40
train your staff
I received my DSTV internet router after configuring everything it keeps saying Sign in to Wifi network when connecting to my phone and the 3g/4g arrows are solid green. Spoke to so many DSTV consultants and they are sweet and their customer relations are on point but they know nothing about the router shame!!! all they are doing is guess work now I have resorted to changing my router maybe just maybe its fault but DSTV must train its staff to fully know how to solve these queries
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Jun 2024, 14:44Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Jun 2024, 14:44
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
eS
everything S's updateReviewer Update
28 Jun 2024, 14:06Hello DSTV team I have been making a follow up on my query and have been really frustrated Around 13:14 phoned *** using my office number *** and talked to a lady that put me through to internet department the lady who answered my call was even laughing at me put me on hold till it cut I phoned back !3:43 the lady refused me to transfer me to cancell and I requested to speak to the supervisor. If it is possible please go thru those tele conversation and see why people are coplaining
eS
everything S's update28 Jun 2024, 14:06
Reviewer Update
Hello DSTV team I have been making a follow up on my query and have been really frustrated Around 13:14 phoned *** using my office number *** and talked to a lady that put me through to internet department the lady who answered my call was even laughing at me put me on hold till it cut I phoned back !3:43 the lady refused me to transfer me to cancell and I requested to speak to the supervisor. If it is possible please go thru those tele conversation and see why people are coplaining