Totally unprofessional

I went on holiday from the 27th October 2015 to the 5 th November 2015 during which time I requested my DSTV to operate in holiday mode. I agreed to pay the R25 per day since then I have been cut off numerous times and although I at my own cost have spent many hours on the phone with your call centre I find that without exception they have no interest in assisting me as I am still being threatened with cut off even though I was promised buy \3 supervisors\" that this has been sorted out. I have just received another threat for a payment of R270 more than I am due to pay. the customer is not even considered in this I even had my DSTV disconnected on the 16th Dec one of the many times which happened to be my birthday. I do not believe they wish to solve this as their poor reaction to this indicates . I am sick and tiered of \" I am sorry I will sort it out \" from both call centre staff and supervisors who by the way never phone back although promising to do so . Can some competent person assist me . I have been a customer for a very long time and do not expect this service and it is the only reason I am not on debit order "