Totally unacceptable, incompetence dstv fools

I wonder how long is it going to take because I am still owing according to your records I checked my app just now, all those who promised to call me, Nonkumbuzo, Nondwe, Nomasonto and Andile. Must I wait until you disconnect my account before you can resolve this, is it difficult to allocate a payment to my account number, while I used the same account no as reference on all my payments. I am counting, today is the 1st day since you reconnected me, no doubt that tomorrow I will be disconnected again because of your incompetence and using the little power that you have incorrectly though.
I am waiting to hear from you and you better resolve this as I am not paying double by end of this month because of this issue. Also you better reverse all these reconnection fees you have been charging me. Lastly please note I have 1 main decoder and extra view being active so I don't know why it is difficult to reconcile the accounts.