BC
Bronkhorst C

1 reviews | Active since Jan 2012

14 Apr 2015, 09:57

Totally ***********

I previously had a debit order loaded on my account wich I have cancelled as the *********** staff from dstv loaded the wrong date. I have paid my account for April 2015 on 04 April 2015 and since then my account has been suspended 4 times and reconnected. I have contact the call centre which I am paying for and on my cell bill and also now 4 days of no viewing. DSTV, I want my 4 days you stole from me and also my telephone account costs. There is no use contacting the call centre also no use sendeing them the proof of payment. I have paid my account at Pep and the money should reflect in DSTV's account within 15 minutes. Today is the 14th and my account has been suspended once again.<br> <br> You reale are the most *********** people I ever had to deal with.<br> <br> Please wake up and reconnect my dstv as I paid for it.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Apr 2015, 10:29
Official
Hello cornebronkhorst,

We would like to sincerely apologise for the delay and any inconvenience caused.

Please refer to your personal e-mail address for further information with regards to your account.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta

Best regards,