IVDM
Ilze Van Der Merwe

1 reviews | Active since Jan 2018

23 Jan 2018, 19:35

Totally ***********

I have upgraded to Explorer with extra view. Signing me up was done asap. More than 10 working days later. No show on installation. Phoned twice, was escalated and no agent calling. What to do? Clearly DSTV doesn't need my business.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jan 2018, 07:57
Official

Dear Ilze Van Der Merwe

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jan 2018, 10:59
Official

Good day Ilze

Thank you for sharing your concern with us.

I have requested that our Price Lock team contact you back with the feedback. You will receive an update directly from them.

I apologise for the delayed response in this regard.

Once again, thank you for contacting us.

Kind regards

Dinah

Best regards,