TOTALLY DISASTISFIED WITH DSTV

I have had a problem since last year with my account. DSTV claimed that I did not make full payments. Going back and forth, I was not winning. I therefore decided to pay the amount they said I owed. I was happy and connected. I have made payments from last year November up until this month. They then disconnected me once again. I have sent them proof of payments and now after 1 hour they have reconnected me. I am running a bed and breakfast and this is very inconvenient and upsets guests. I was told now that the reason for DSTV disconnecting me was due to the incorrect date I pay every month. However they also said they cannot pick up my payments. Only when i emailed them, did they reconnect me.