Totally disappointed disappointed disappointed

I'm totally annoyed I have had to contact MultiChoice upmteenth times about disconnections, your agents lie and no manager or supervisor has gotten back to me,the whole week up and down with calls I knew I made a bad decision by not getting a smart TV box and listening to your Sales agent

Who has now migrated my package,tied me down for 24 months but failed to liaise with accounts about my prorata fee being brought forward as he promised!!!!!!

I can provide you with the escalation reference is #INC-*** your other agent gave me this reference but I don't this was even escalated

To make it worse another response was 72 hours after I sent the email for assistance,when I asked why it took so long ,she told me that she was very busy Wow I'm appauled!!!!

Someone kindly get back to me or please take your decoder, we can't beg those we pay!