Totally abhorrent, disgusting lies from DSTV at customer expense!!

Absolutely ********** service received from DSTV. Over three weeks ago we were contacted by DSTV to take up the Price Lock offer. We were advised telephonically ( on recorded lines) and afterward we agreed to the deal requesting three explora decoders, we were advised the premiums etc and agreed to the deal. When the decoders were delivered we only received two after requesting three initially. Three weeks of calls later and today we are informed that the deal has passed and they will not be sending us the third decoder. This is not what we want or what we agreed to. Some dumb manager is making decisions he's clearly not fit to make at our expense! Furthermore the installation has not taken place yet our account has been debited which is considered ***** as we are already paying for something we do not have. The service has been below disgusting and for three weeks now we are getting nowhere with promises never materializing. Now we are told the price lock deal is finished and we won't get what we are paying for and requested but have not received. We, the consumer, are now just being tossed aside. We do not want the deal any longer if it isn't as agreed initially on the so-called recorded conversation and we want our money refunded or the third decoder delivered immediately. DSTV are just a pack of liers! Totally disgusted, I bought a new tv for goodness sake!