Total *******

Multi choice overcharged me.I have 2 dicorders with the access package and I have been paying R199 all this time.This month I was debited R412,I can't in to enquire and a gentleman by the name of Ayavuya could not help me,he kept on telling me that I have 4 active devices and also told me that I still owe R320 ,which I don't understand as I have an active debit order which gets deducted on the 20th of each month.He about me on hold and told me he is trying to find out from someone regrading matter ,I waited for him for 10 mins and he then cut the call.