1 reviews | Active since Dec 2013
took my money...but never credited my box office
Despite COUNTLESS conversations with Godfrey Shibyeni supervisor at the call centre, Phetolo, another supervisor and other 'customer service reps'? I still do not see the R120 which I paid reflecting in my box office account.<br> <br> Since Fri 31 Aug I spoke to Godfrey Shibyeni supervisor Phetolo,supervisor Elizabeth, Justice, Tshopo Msimanga etc almost on a daily basis. Nobody has bothered to assist.<br> or even get back to me.<br> <br> i sent proof of payment.<br> <br> As discussed here is my proof of payment for R120.00 which I made into my box office account and which is not allocated according to you.<br> <br> 2015-07-31 CHEQUE CARD PURCHASE I*PAYU: DSTV B*** R 120.00-<br> <br> EXPERIENCE WITH BOX OFFICE - AWFUL<br> <br> <br>
We apologise for the delayed response and for the unpleasant experience in dealing with our Box-Office agents.
We could not get hold of you today at 14:22 pm to discuss your query telephonic.
Please refer to your personal email for detailed information.
Apologies for the inconvenience you experienced.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We apologise for the delayed response and for the unpleasant experience in dealing with our Box-Office agents.
We could not get hold of you today at 14:22 pm to discuss your query telephonic.
Please refer to your personal email for detailed information.
Apologies for the inconvenience you experienced.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
