PB
Peter B
1 reviews | Active since Aug 2018
03 Sept 2024, 17:13
Too much info required!
Can someone please explain why DSTV need so much personal info before answering a query about a streaming problem?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Sept 2024, 17:24Hi Peter Brooks,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Sept 2024, 17:24
Official
Hi Peter Brooks,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
PB
Peter B's updateReviewer Update
07 Sept 2024, 15:03DSTV did get back to me and solved the problem in about 3 minutes. Very helpful and called back to check that all was working OK. No need to supply all the info requested by chat staff.
PB
Peter B's update07 Sept 2024, 15:03
Reviewer Update
DSTV did get back to me and solved the problem in about 3 minutes. Very helpful and called back to check that all was working OK. No need to supply all the info requested by chat staff.