SM
Simon M
1 reviews | Active since Dec 2021
29 Dec 2021, 18:47
Tired Of Reporting my issue - customer
I purchased a DSTV ROUTER about 4 months ago. Services were loaded on an incorrect sim card (extra router was also delivered). I was told to retun the extra router and my account will be adjusted, I did that but to this day my internet services are still not working. What is it that I'm paying for exactly?
This is the poorest level of service I've ever encountered, you have all these platforms but your staff are untrained and unprofessional.
Can NO ONE fix such a simple problem in all your organizatuon???
Helpful (0)
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Dec 2021, 19:43Hi Simon Mohlabane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Dec 2021, 19:43
Official
Hi Simon Mohlabane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team