Tired of Multichoice ************ practises.
<p>On or about 2-3 days before my account is due I get an Sms from Multichoice reminding me that my account is payable and i must pay it to avoid re-connection fees. I have contacted DSTV on numerous occasions asking them to please refrain from sending me a sms whenever my account is due, as I am no ***** and pay my account promptly. i duly paid the account as the due date fell on a Sunday and yesterday i get 2 MMs's from them saying that i must pay or they will disconnect. The money was credited to my account on Sunday night at 01:38 in the morning.</p> <p>I am so sick of these corporates bullying people like these people do so I resort to services like yours to create bad publicity for them as they dont care about the customer and just their income. </p> <p>Please do not send me any communication DSTV at all. No Sms's no MMs's no advertising no nothing and please understand that I am only connected to you for a small amount of programming that I enjoy and not anything else of the unadulterated ******* you put out.</p> <p>As soon as I find decent alternatives your account will be closed forever. In the meantime dont communicate with me in any shape or form. I'm no *****.</p>
Dear Dave
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Dave
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Dave
Our aim is to ensure consistency across all platforms and ensure that we update our clients to ensure that they never miss out on any key communication and further inconveniencing you hence we send reminders to our cash paying viewers as courtesy.
Thank you for relaying your dissatisfaction in this regard, we'll be sure to remove these reminders from your account and you shouldn't be getting them going forth.
Regards
Girly
Good day Dave
Our aim is to ensure consistency across all platforms and ensure that we update our clients to ensure that they never miss out on any key communication and further inconveniencing you hence we send reminders to our cash paying viewers as courtesy.
Thank you for relaying your dissatisfaction in this regard, we'll be sure to remove these reminders from your account and you shouldn't be getting them going forth.
Regards
Girly
Having heard this all before I wont hold my breath
Having heard this all before I wont hold my breath
