pP
piet P

1 reviews | Active since Nov 2019

28 Jul 2021, 15:44

Tired of ****** multichoice

*** piet phale *** Yesterday i called to ask about how much should i pay and i was told i need to make a payment of R800 and something then o askes how come ,i was told that i took two different funeral covers on my name ,i got angry about that then i asked the lady to have it.cancelled .

I then askes how much should i pay for my normal monthly payment of dzstv and was told to 366 something but if i need it to last for next month ,i need to R450 wich i did today but my services are still not reconnected ,when i called multichoice now they say i need to make a payment of 299 but how come cause i asked my funerel cover to be cancelled yesterday ,

Every time i have to buy air time which is money , even if i asked to speak to management its still impossible ...

If i had another plan ,i was gonna play far from this ****en multichoice ,i have heard with it ,multichoice sucks big time

So let them explain a way forward now

0
Replies (4)
pP
piet P's update28 Jul 2021, 19:10
Reviewer Update
We have nothing to say to multichoice except reconnecting me tp mu services

pP
piet P's update28 Jul 2021, 20:20
Reviewer Update
Is this cold shoulder ill receive fr multichoichoice ?
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2021, 20:59
Official
Hi  Piet Phale ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
pP
piet P's update29 Jul 2021, 05:55
Reviewer Update
Every company has a team leader or management for problems that normal employee cant resolve but with multichoice is always impossible to speak to management,multichoice customer care will always come up with all excuses of the world not to put you through management
Calls are always recorded ? Listen to my calls from the 27th confirming my payment?
What is worse is the first call i made on the 27th with the customer care service ,that lady hanged up on me after talking to her for more than 8 minutes ,imagine that airtime ?

Your services sucks guys
Still waiting to hear from you?