Time for Games
Today I received a statement, this is a real complete joke DSTV is now not only playing with my children's food money they are taking me for a complete idiot. Ample emails back a forth, countless telephone calls and still unresolved issues. Surprisingly the issues get me and the more airtime I send the more dstv will do nothing to resolve this matter. This will be my last hello peter my next step is to inform legal wise and I'll be watching dstv for free for the next 20 years, then I'll call my friend the editor at Caxton and I'll have my story printed all over the community papers, I'll even go as far as posting on ur social media platforms everyday for the rest of my life, all I want is someone with the ability to make things happen to call me anytime from 17h30 and fix the mess your stupid agents made. I'm not asking for much now am I?
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our record you have been assisted by one of our consultant and advised on the billing on your account and that your Box office account has been adjusted accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our record you have been assisted by one of our consultant and advised on the billing on your account and that your Box office account has been adjusted accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,