****tiest Service from DSTV MULTICHOICE

I have been going back and forth with multichoice for their worst service and incompetence. You have made a complete mockery of me. I came to the store, emailed and even used social media to get assistance and I am yet to get assistance. I have never experienced such ****ty service from any provider. So what happened was I was told I owe money, of which does not make sense because I have been paying them the agreed amount as per contract and even earlier than the payment date. They have however made a mockery saying I must now head to the store to request a reprint of the slip knowing good and well that the store would not do so. I sent through my bank statement to one of the managers even forwarded to the email I was given but somehow that was not sufficient. I'm utterly appalled at the level of disservice and rude consultants I have had to deal with during the month. I keep getting disconnected without an explanation and when I provided my bank statement they were well aware as to what they were going to find there yet after I gave them the proof they now requesting I go to the checkers to get a reprint. I have used up so much money making calls and I have had enough with this bull. Multichoice must stop ripping me off!!!